Appeals procedure

The Finnish Education Evaluation Centre (FINEEC) has issued an appeal’s procedure for the audits of quality systems of higher education institutions that can be used by institutions to request a review of the result of an audit or re-audit conducted by FINEEC. The procedure follows the jointly agreed European quality assurance principles for evaluation agencies.

The objective of the procedure is to ensure equal treatment of the audited institutions and to guarantee that the Higher Education Evaluation Committee operating under FINEEC makes fair decisions about audit results. The procedure will be applied to audits performed in accordance with the audit manual updated to conform to the administrative model of FINEEC (Audit manual for the quality systems of higher education institutions 2015–2018, Finnish Education Evaluation Centre Publications 2015:2).

The request may be based on the grounds that the audit process has not been performed in compliance with the audit manual, and that the audit process, as performed, brings into question the fair and equal treatment of higher education institutions. The decisions concerning audit results, issued by the Higher Education Evaluation Committee, shall be considered expert opinions. They are not administrative decisions, and appeals pursuant to the Administrative Judicial Procedure Act cannot be filed to challenge them.

The procedure is valid until the end of 2018.

Procedure to request a review of an audit result

Members of the Expert Team:

Head of Degree Programme Harri Eskelinen, Lappeenranta University of Technology

Vice Rector Heikki Malinen, JAMK University of Applied Sciences

Vice Rector Riitta Pyykkö, University of Turku

Deputy Members:

Senior Specialist Hanna Hauta-aho, Diaconia University of Applied Sciences (Eskelinen)

Quality Manager Hannele Keränen, Lapland University of Applied Sciences (Malinen)

Quality Manager Aimo Virtanen, University of Helsinki (Pyykkö)


Further information on the procedure

Kirsi Hiltunen
tel. +358 2953 35508,